111fb's Privacy Policy
Your personal information is completely safe with us — this page clearly explains how 111fb collects, uses, and protects your data.
Our Commitment to You
111fb is a trusted online betting and casino platform in Bangladesh. We believe that protecting the privacy of your personal information is a fundamental responsibility. This Privacy Policy ("Policy") explains what types of information we collect, why we collect it, how we use it, and under what circumstances it may be shared with third parties.
By using our platform, you agree to the terms of this Policy. Please read this Policy carefully and contact us at [email protected] with any questions.
Important: This Policy applies only to 111fb's own platform and services. Third-party websites or services are governed by their own privacy policies.
Information We Collect
When registering on the 111fb platform and using our services, we may collect the following types of information:
Personal Identification Information
When you create an account or contact us, we collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Bank account or mobile financial service details (relating to bKash, Nagad, Rocket)
- National ID card or passport information (for identity verification where applicable)
Transaction and Activity Information
During your activity on the platform, we store:
- Deposit and withdrawal history and amounts
- Betting and gaming activity logs
- Bonus and promotional offer claim records
- Customer support communication records
Technical and Device Information
When you visit our platform, the following is collected automatically:
- IP address and device type
- Browser type and operating system
- Cookie and session data
- Page visits, click patterns, and session duration
Purpose of Using Information
111fb uses your collected information only for specific, lawful, and transparent purposes. Below we clearly outline each reason we use your information:
Identity verification and security: We conduct identity verification to protect your account and prevent unauthorized access. This is essential for the security of your funds and personal information.
Financial transaction processing: The necessary information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
Customer support: Our 24/7 support team uses your information to resolve issues and respond to enquiries. Conversation records may be retained to improve service quality.
Platform improvement and analytics: We analyze your usage patterns to improve platform performance and user experience.
Fraud prevention and responsible gaming: Information is analyzed to identify suspicious activity and to implement responsible gaming policies.
Communications and notifications: Your contact details are used to send important account notifications, transaction confirmations, and promotional information.
We never sell your information to third parties or use it for any purpose beyond those stated above.
Information Sharing Policy
111fb protects the privacy of your personal information with the highest importance. Only the necessary information may be shared with third parties in the following limited circumstances:
Payment Processing Partners
The necessary payment information is shared with bKash, Nagad, Rocket, and bank transfer providers to complete financial transactions. These partners may use the information only for the purpose of processing transactions.
Legal and Regulatory Requirements
If required by law, a court order, or a legitimate request from a relevant authority, we are obligated to provide specified information. In such cases, we will endeavor to notify you in advance where legally permitted.
Technology and Service Providers
Technology partners who assist in operating the platform (such as providers of cybersecurity, hosting, or analytics services) will have access only to the limited information necessary to deliver their services. They are contractually bound to uphold our privacy standards.
What We Do Not Do
- We do not sell your information to advertisers or third parties
- We do not use your information for marketing purposes without your consent
- We do not transfer personal information outside the European Union or approved countries
Cookie and Tracking Technologies
The 111fb website uses cookies and similar tracking technologies. A cookie is a small data file stored in your browser that helps improve your browsing experience.
Essential Cookies
These cookies are necessary for the basic functionality of the platform. They are used to maintain login sessions, manage security tokens, and deliver core services. These cookies cannot be disabled as the platform would not function properly without them.
Analytics Cookies
These help us understand how users interact with our platform. This information is collected anonymously and used to improve the platform. You can disable these cookies by changing your browser settings.
Preference Cookies
These cookies are stored to remember your language preference, display settings, and personalized experience. They can be disabled, but you will need to re-enter your settings on each visit.
Most modern browsers offer options to manage cookies. However, disabling cookies entirely may cause issues with some important platform features.
Data Security Measures
111fb applies industry-standard technical and organizational measures to protect your information. Our security framework operates on the following levels:
SSL Encryption
All data transmission between our platform and your device is secured through SSL (Secure Socket Layer) encryption. This ensures that your information cannot be read or altered by anyone during transfer.
Database Security
Your stored information is kept in encrypted databases. Account passwords are never stored in plain text — they are stored only in encrypted hash form.
Access Controls
Only authorized personnel may access your information, and only as required for their specific role. Every access is logged and regularly audited.
Regular Security Audits
Regular security audits are conducted on our systems. We actively work to identify and address any potential vulnerabilities.
Your role: You also play an important part in your account's security — use a strong password, do not share your login details with anyone, and log out after using a public device.
Data Retention Period
111fb retains your information only for as long as necessary. We follow the policies below when determining the retention period for specific types of information:
Active Account Information
All necessary information is retained while your account remains active. After account closure, financial transaction records are kept for the period required under applicable legal obligations in Bangladesh.
Inactive Accounts
For accounts that have been inactive for an extended period, we will contact you to ask your preference regarding retaining or deleting your data.
Data Deletion Requests
If you request deletion of your information, we will delete all information within a reasonable time, except for data we are required to retain under legal obligations. To make this request, contact us at [email protected].
Your Rights and Controls
As a user of 111fb, you have the following rights over your own information. Contact our support team to exercise these rights:
Right to access: You may request to know what information we hold about you. We will provide a clear summary within a reasonable time.
Right to correction: If any information we hold about you is incorrect, you may request a correction. Some information can be updated directly in your account settings.
Right to deletion: In certain circumstances, you may request deletion of your information. All information will be deleted except for data we are required to retain under legal obligations.
Right to restrict processing: In certain circumstances, you may request that we limit the processing of your information, though this may affect some platform features.
Right to data portability: You may request a copy of your personal information in a machine-readable format.
Right to object: You may object to certain types of data processing, particularly the use of your information for marketing purposes.
To exercise any of the above rights, email [email protected] or contact us via our 24/7 live chat.
Protection of Minors
111fb is a platform for users aged 21 and above only. We do not collect or process information from minors, and we do not permit them to open accounts.
Age Verification Process
We verify users' ages during the registration process. If we receive information indicating that a user is under 21, we will immediately suspend their account and delete any information collected.
A Message to Parents
Parents and legal guardians are requested — if you suspect your child has created an account on this platform, please contact us immediately at [email protected]. We will take action promptly.
Policy Changes and Updates
111fb may update this Privacy Policy from time to time. The Policy may be revised in response to service improvements, legal changes, or new technologies.
Change Notifications
If significant changes are made to the Privacy Policy, we will notify you by email or via a notification on the platform. Continued use of the platform after changes have been made will be considered acceptance of the updated policy.
Previous Versions
This page always displays the most recently updated policy. Contact our support team to obtain a copy of a previous version.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. 111fb is always ready to respond to your privacy-related questions.
Live Chat: Contact our 24/7 live chat support in Bengali or English. You will receive an immediate response to any privacy-related question.
Email: [email protected] — email is the most suitable channel for detailed privacy-related requests or complaints.
Language: Our support team can assist you in both Bengali and English.
Visit the relevant pages to read our Responsible Gaming Policy and Terms & Conditions.